Friday, 13 June 2014
Business boost thanks to innovative approach
The firm runs an employment and human resources support service called Alpha, which is marking its fifth anniversary this month. It was launched following extensive research and has been designed to deliver tailored support to businesses all over the UK.
Senior Partner, Graham Davies, said: “Our research showed that many companies were unhappy with the national firms and consultancies they were working with when it came to employment and HR support.
“They didn’t like the idea of being tied-in to a long-term contract, and they felt there was a lack of personal service when they needed it most.
“We found that companies also felt any advice they did receive was generally non-committal and watered down, possibly to avoid running the risk of an insurance claim.
“So we decided to tackle the issues and created Alpha to fill a genuine gap in the market, and our service has gone from strength to strength ever since.”
Graham said since Alpha was launched, over 150 companies had signed up to receive support – most have joined following recommendations from existing members, and some clients come from as far away as London and the North East.
“We don’t ask companies to sign a long-term agreement, but despite no formal tie-in, our renewal rate is over 98% which is testimony to the flexibility and effectiveness of the support we offer.
“Our aim now is to build on the strong foundations we have in place to increase the number of companies benefiting from our Alpha package, and to reach out still further to more companies even further afield.”
The Alpha service offers fixed price legal support 24 hours a day, seven days a week, and the employment and human resources advice is tailored to suit each individual business.
Martin-Kaye’s employment law specialists focus on delivering robust and clear advice that minimises the risk of tribunal claims, and all at a competitive price.