Wednesday, 13 June 2018

World Cup woes for businesses

Companies could benefit from a huge boost in business thanks to the upcoming World Cup – but failing to get their workplace policies in order could see them scoring an own goal.

That’s the warning from John Mehtam, the Employment Law specialist at Martin-Kaye Solicitors, in Telford.

“According to the British Retail Consortium, the arrival of a World Cup can generate up to £1.25 billion in extra spending across the retail sector in Britain. But away from the High Street, it can also have a damaging impact on company productivity as staff seek to book extra holiday, or call in sick, so they can watch the big games – or recover from a late night of celebrations.”

Mr Mehtam said as the competition was being held in Russia this year, the time difference meant that many of the matches would be kicking off in the middle of the working day.

“This could be a real issue for many businesses, and with England’s group matches in the evenings and at weekends, shift workers could be affected too, so it’s important for managers to make sure they have rigorous policies in place, and that they are communicated clearly to all staff.

“Flexibility on the part of both employers, and their employees is key to maintaining a productive business, and a happy, motivated workforce. To achieve this, it is important for Shropshire managers to have agreements in place regarding issues like time off, sickness absence, or even time spent watching TV and monitoring social media.

“A more flexible approach is not always possible for some businesses – if England do well, momentum for merchandise will undoubtedly build in the shops and pubs, and employers will need all the staff they can muster. In these instances, it is vital that all requests for time off are dealt with fairly, and consistently.

“It’s also important to remember that not everyone likes football – there could be resentment from non-fans if they feel staff are being given special treatment which is not afforded to workers during other sporting events.”

Mr Mehtam said employers needed to make the right decisions for their own individual business.

“Being flexible will help to motivate and engage workers, but you still need to keep your customers happy. The vast majority of workers will understand this, but they must also be reminded that any unauthorised absence, suspicious working patterns, or evidence of turning up worse for wear after the previous evening’s excesses, could result in more than just a yellow card. It could lead to formal disciplinary proceedings.”